01 · DOWNLOAD
Run the Evos app
On Windows, open the downloaded installer. On Mac, open the ZIP file, run the installer and follow the permission prompts.
Download Evos Remote Support only when an Evos technician asks you to. You stay in control of the session and can close the app at any time.
Your technician will guide you through each step. Access only begins after you approve it.
On Windows, open the downloaded installer. On Mac, open the ZIP file, run the installer and follow the permission prompts.
Tell your Evos technician the ID and one-time password shown in the app—never share them with anyone else.
Accept the request when you are ready. Close the app at any time to end the support session immediately.